Canon imageCLASS MF5850dn Paper Jam Error Message When Trying to Feed
On models simillar to the Canon imageCLASS MF5850dn, the most frequent calls I receive for them are marks on copies, image quality details, plus the paper jam message. The feed rollers commonly last about 50,000 pages. In this article you will uncover various troubleshooting tips for the Canon imageCLASS MF5850dn paper jam error in addition to links to obtain replacement parts and links to illustrated guidance on how to replace those parts.
Paper Jam Error Message Troubleshooting Tips
Mostly jams on these models show up if your paper does not get out of the paper tray. In this post we are dealing with a machine that is the ready state and when you go to print you get a paper jam message without the paper leaving the tray. In another post I will target paper jam messages which doesn’t clear.
Paper Stop
1. The paper stop in the back of the tray is pushed to far forward. Many times when the feed rollers start to wear, customers decide to push that back stop forward. The paper needs a little room in front when the tray lifts. If the stop is to far forward when the tray lifts it puts the paper in a bind and the roller has even a harder time trying to pick up the paper and push it through. Obviously having the stop to far back will have a similar situation as the paper will be to far back in the tray and pick up roller will have issues grabbing the paper.
Solution
Extract the paper from the cassette tray and make sure the mark on the paper stop is aligned correctly with the mark on the tray.
Paper
2. In some cases when people load paper they don’t pay attention and the sheet on the bottom gets curled up against the front of the tray. This may cause the tray to improperly lift and the end result is intermittent annoying jams.
Solution
Extract the paper, remove damaged paper, reinstall the paper after you have shuffled it and made sure its stacked nice and pretty.
Worn Roller
3. These pieces of equipment commonly make two attempts to pick up the paper. Proceeding that they’ll throw the paper jam error code. Usually you can hear it as it attempts. Also, on most machines you may use a flashlight from the back of the machine and view as the pick up roller operates. Like car tires the rollers have tread on them. In time the tread wears down and it has difficulties picking up the paper. If you remove the pick up roller it tends to be easy to identify wear the feed roller is worn out.
Solution
Upgrade the feed roller and often the separation pad.
Conclusion For the Paper Jam Message
These are the three top difficulties I see connected with the paper jam error message on these machines. Without a doubt there are plenty of other events that may cause the paper jam error message. In the comment section you can ask more questions or add your own personal experiences dealing with other types of jam issues on these machines.
Click on the links below to get the illustrated replacement instructions and get your replacement parts on order.
Canon imageCLASS MF5850dn Pick Up Roller Removal with Separation Pad Replacement
HP RM1-6414-000 Tray 2 Feed Unit Pickup Roller (Genuine) – $9.95
from: Precision Roller
Canon RM1-6397-000 Separation Pad Holder Assembly (Genuine) – $10.75
