Kyocera FS3900DN, FS4000DN Call Service 6400 Error Code

 

Kyocera FS3900DN, FS4000DN Call Service 6400 Error Code Instructions

Below you will find the service manual information for the Kyocera FS3900DN, FS4000DN Call Service 6400 Error Code along with additional details to explain what can cause the problem and followed by solutions that might help you fix it. If I have additional information from past experiences I will try to add it. 
Kyocera FS3900DN, FS4000DN Call Service 6400

Service Manual Instructions for the Kyocera FS3900DN, FS4000DN Call Service 6400 Error Code

6400 Zero cross signal error
Description :
The ZCROSS signal does not reach the engine PWB for more than 2 s.

Causes :
Defective harness between connect-L PWB (YC8) and engine PWB (YC3), or improper connector insertion. Defective connection between power source unit (YC103) and connect-L PWB (YC1). Defective power source unit. Defective engine PWB.

Solutions :
Reinsert the connector.

Also check for continuity within the connector harness.

If none, remedy or replace the harness.

Replace the power source unit

Replace the engine PWB

Remember, not every error is exactly the same. What fixes the Kyocera FS3900DN, FS4000DN Call Service 6400 Error Code one time might not solve it the next time. While the information above comes from the service manual and generally should get your machine up and running, sometimes other factors might be in play.

If you are reading this article and have experience with this error and would like to contribute please leave a comment below. Or, if you have read this article and have additional questions then ask. If I have experience with the issue then I will respond.

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