Canon imageRUNNER 1750,1740,1730 Error Code List

 

Canon imageRUNNER 1750,1740,1730 Error Code List

Below you will find the Canon imageRUNNER 1750,1740,1730 Error Code List. Locate the error you are having and get a better idea of what is going on with your machine and where to look for possible solutions.

Canon imageRUNNER 1750,1740,1730 Error Code List

 

E000 0001 Title Fixing temperature rising error
Description The detected temperature of the Main Thermistor failed to reach the specified temperature at temperature rising control.
Remedy 1. Go through the following to clear the error: CLEAR > ENGIN > ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Check the connector connection. (J206 on the DC Controller PCB, J101 on the Power Supply PCB)
3. Replace the Fixing Assembly.
4. Replace the DC Controller PCB (PCB1).
E001 0000 Title Detection of overheating of Fixing Assembly
Description The Main Thermistor detected 250 deg C or higher for 200 msec or longer on end.
Remedy 1. Go through the following to clear the error: CLEAR > ENGIN > ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Check the connector connection. (J206 on the DC Controller PCB, J101 on the Power Supply PCB)
3. Replace the Fixing Assembly.
4. Replace the DC Controller PCB (PCB1).
E001 0001 Title Detection of overheating of Fixing Assembly
Description The hardware circuit detected overheating of the Main Thermistor or Sub Thermistor for 30 msec or longer.
Remedy 1. Go through the following to clear the error: CLEAR > ENGIN > ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Replace the DC Controller PCB (PCB1).
E001 0002 Title Detection of overheating of Fixing Assembly
Description The Sub Thermistor detected 295 deg C or higher for 200msec or longer on end.
Remedy 1. Go through the following to clear the error: CLEAR > ENGIN > ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Check the connector connection. (J206 on the DC Controller PCB, J101 on the Power Supply PCB)
3. Replace the Fixing Assembly.
4. Replace the DC Controller PCB (PCB1).
E002 0000 Title Error in temperature rising of Fixing Assembly
Description 1. The Main Thermistor detected a temperature lower than 115 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 100 deg C.
2. The Main Thermistor detected a temperature lower than 150 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 140 deg C.
Remedy 1. Go through the following to clear the error: CLEAR > ENGIN > ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Check the connector connection. (J206 on the DC Controller PCB, J101 on the Power Supply PCB)
3. Replace the Fixing Assembly.
4. Replace the DC Controller PCB (PCB1).
E003 0000 Title Detection of fixing low temperature during printing
Description The Main Thermistor detected a temperature lower than 80 deg C for 200 msec or longer on end, or the Sub Thermistor detected a temperature lower than 60 deg C for 200 msec or longer on end.
Remedy 1. Go through the following to clear the error: CLEAR > ENGIN > ERRCLR in Service Mode; then, turn OFF and then ON the power.
2. Check the connector connection. (J206 on the DC Controller PCB, J101 on the Power Supply PCB)
3. Replace the Fixing Assembly.
4. Replace the DC Controller PCB (PCB1).
E004 0000 Title Thermistor disconnection detection error
Description Connector disconnection was detected for 30 msec on end.
Remedy 1. Check the connector connection. (J206 on the DC Controller PCB, J101 on the Power Supply PCB)
2. Replace the Fixing Assembly.
3. Replace the DC Controller PCB (PCB1).
E010 0001 Title Main Motor (M2) rotation error
Description Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds.
Remedy 1. Check the connector between the Main Motor and the DC Controller PCB (J203).
2. Replace the Main Motor (M2).
3. Replace the DC Controller PCB (PCB1).
E010 0002 Title Main Motor (M2) rotation error
Description Detection was performed every 100msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
Remedy 1. Check the connector between the Main Motor and the DC Controller PCB (J203).
2. Replace the Main Motor (M2).
3. Replace the DC Controller PCB (PCB1).

E025 0001 Title Bottle Motor (M5) error
Description The lock detection flag of the Bottle Motor (M5) was monitored at intervals of 2 msec, and the same level was detected 800 times in a row.
* If paper is being fed, the error occurs after the paper has been delivered.
Remedy 1. Replace the Bottle Motor (M5).
2. Replace the DC Controller PCB (PCB1).
E110 0001 Title Laser Scanner Motor error
Description After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor never showed lock status although a specified period of time had passed.
*When the same status was detected again after executing an error retry.
Remedy 1. Check the Laser Scanner Unit connector.
2. Replace the Laser Scanner Unit.
3. Replace the DC Controller PCB (PCB1).
E110 0002 Title Laser Scanner Motor error
Description After the speed lock of the Laser Scanner Motor had been settled, the speed lock signals showed unlocked status 10 times in a row at intervals of 100 msec.
*When the same status was detected again after executing an error retry.
Remedy 1. Check the Laser Scanner Unit connector.
2. Replace the Laser Scanner Unit.
3. Replace the DC Controller PCB (PCB1).
E110 0003 Title Laser Scanner Motor error
Description The speed lock signal of the Laser Scanner Motor never showed lock status although 6.5 seconds (when switching from low speed to normal speed) or 8 seconds (when switching from normal speed to low speed)
have passed.
*When the same status was detected again after executing an error retry.
Remedy 1. Check the Laser Scanner Unit connector.
2. Replace the Laser Scanner Unit.
3. Replace the DC Controller PCB (PCB1).
E196 0000 Title EEPROM access error
Description During communication with EEPROM, a communication error occurred, and the error was not cleared although a retry was executed three times.
* If paper is being fed, the error occurs after the paper has been delivered.
Remedy 1. Replace the DC Controller PCB (PCB1).
E197 0000 Title Laser Driver PCB communication error
Description Error in communication with the Laser Driver PCB (communication data failure)
Remedy 1. Check the Laser Scanner Unit connector.
2. Replace the Laser Scanner Unit.
3. Replace the DC Controller PCB (PCB1).
E197 0001 Title Laser Driver PCB communication error
Description Error in communication with the Laser Driver PCB (serial communication failure)
Remedy 1. Check the Laser Scanner Unit connector.
2. Replace the Laser Scanner Unit.
3. Replace the DC Controller PCB (PCB1).
E202 0000 Title CIS home position detection error
Description 1. Error when moving to the left side for HP check operation
2. Error when moving to the right side for HP check operation
Remedy 1. Disconnect and then connect the Flexible Cable (Reader Controller PCB (PCB3) – Main Controller PCB (PCB2) 31pin).
2. Replace the Flexible Cable.
3. Replace the CIS HP Sensor (PS24).
4. Replace the Reader Motor (M10).
5. Replace the Reader Controller PCB (PCB3).
6. Replace the Main Controller PCB (PCB2).
E240 0000 Title Controller communication error
Description A serial communication error was detected during normal operation.
Remedy 1. Check the connector connection. (All connectors on the DC Controller PCB, J8112 on the Main Controller PCB)
2. Replace the DC Controller PCB (PCB1).
E240 0001 Title Controller communication error
Description A serial communication error was detected during printing.
Remedy 1. Check the connector connection. (All connectors on the DC Controller PCB, J8112 on the Main Controller PCB)
2. Replace the DC Controller PCB (PCB1).
E246 0001 Title System error
Description System error
Remedy Contact the service company office
E246 0002 Title System error
Description System error
Remedy Contact the service company office
E246 0003 Title System error
Description System error
Remedy Contact the service company office
E246 0005 Title System error
Description System error
Remedy Contact the service company office

E247 0001 Title System error
Description System error
Remedy Contact the service company office
E261 0000 Title Zero cross signal error
Description When the relay is ON, the zero cross signal failed to be detected for 500 msec or longer.
*When the same status was detected again after executing an error retry.
Remedy 1. Check the connector connection. (All connectors on the DC Controller PCB)
2. Replace the DC Controller PCB (PCB1).
E350 0000 Title System error
Description System error
Remedy Contact the service company office
E350 0001 Title System error
Description System error
Remedy Contact the service company office
E350 0002 Title System error
Description System error
Remedy Contact the service company office
E350 0003 Title System error
Description System error
Remedy Contact the service company office
E350 3000 Title System error
Description System error
Remedy Contact the service company office
E354 0001 Title System error
Description System error
Remedy Contact the service company office
E354 0002 Title System error
Description System error
Remedy Contact the service company office
E355 0000 Title System error
Description System error
Remedy Contact the service company office
E355 0004 Title System error
Description System error
Remedy Contact the service company office
E355 0005 Title System error
Description System error
Remedy Contact the service company office

E530 8001 Title Front Alignment Motor (M4) error
Description At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10 mm.
Remedy 1. Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4).
2. Check for open circuit of the Harness of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4).
3. Replace the Front Alignment Plate HP Sensor (S4).
4. Replace the Front Alignment Motor (M4).
5. Replace the Finisher Controller PCB.
E530 8002 Title Front Alignment Motor (M4) error
Description At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 0.78 seconds.
Remedy 1. Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4).
2. Check for open circuit of the Harness of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4).
3. Replace the Front Alignment Plate HP Sensor (S4).
4. Replace the Front Alignment Motor (M4).
5. Replace the Finisher Controller PCB.
E531 8001 Title Staple Motor (M9) error
Description The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (0.45sec).
Remedy 1. Check the connector connection of the Staple Unit.
2. Check for open circuit of the Harness of the Staple Unit.
3. Replace the Staple Unit.
4. Replace the Finisher Controller PCB.
E531 8002 Title Staple Motor (M9) error
Description After execution of staple operation, the motor was operated in the positive direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46 seconds. Then, the motor was rotated in the negative direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46sec.
Remedy 1. Check the connector connection of the Staple Unit.
2. Disconnect the Harness of the Staple Unit.
3. Replace the Staple Unit.
4. Replace the Finisher Controller PCB.

E537 8001 Title Rear Alignment Motor (M5) error
Description At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10 mm.
Remedy 1. Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5).
2. Check for open circuit of the Harness of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5).
3. Replace the Rear Alignment Plate HP Sensor (S5).
4. Replace the Rear Alignment Motor (M5).
5. Replace the Finisher Controller PCB.
E537 8002 Title Rear Alignment Motor (M5) error
Description At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 0.78sec.
Remedy 1. Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5).
2. Check for open circuit of the Harness of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5).
3. Replace the Rear Alignment Plate HP Sensor (S5).
4. Replace the Rear Alignment Motor (M5).
5. Replace the Finisher Controller PCB.
E540 8001 Title Stack Tray Shift Motor (M8) error
Description The Stack Tray Shift Motor (M8) was driven for 4 seconds, but the Stack Tray shifting operation could not be completed.
Remedy 1. Check the connector connection of the Stack Tray Paper Height Sensor (S9) or the Stack Tray Shift Motor (M8).
2. Check for open circuit of the Harness of the Stack Tray Paper Height Sensor (S9) or the Stack Tray Shift Motor (M8).
3. Replace the Stack Tray Paper Height Sensor (S9).
4. Replace the Stack Tray Shift Motor (M8).
5. Replace the Finisher Controller PCB.
E575 8002 Title Gripper Motor (M7) error
Description The gripper unit does not leave the gripper unit home position when the Gripper Motor (M7) has been driven for 3.8 seconds.
Remedy 1. Check the connector connection of the Gripper HP Sensor (S7) or the Gripper Motor (M7).
2. Check for open circuit of the Harness of the Gripper HP Sensor (S7) or the Gripper Motor (M7).
3. Replace the Gripper HP Sensor (S7).
4. Replace the Gripper Motor (M7).
5. Replace the Finisher Controller PCB.
E575 8004 Title Gripper Motor (M7) clock error
Description When the Gripper Motor (M7) was operated, the Gripper Encoder Sensor (S8) detected rotation of 400 clocks or more.
Remedy 1. Check the connector connection of the Gripper Encoder Sensor (S8) or the Gripper Motor (M7).
2. Check for open circuit of the Harness of the Gripper Encoder Sensor (S8) or the Gripper Motor (M7).
3. Replace the Gripper Encoder Sensor (S8).
4. Replace the Gripper Motor (M7).
5. Replace the Finisher Controller PCB.
E577 8001 Title Paddle Motor (M3) error
Description Although the Paddle Motor (M3) was driven for 175 steps, the Paddle failed to move from the Paddle HP Sensor (S3).
Remedy 1. Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3).
2. Check for open circuit of the Harness of the Paddle HP Sensor (S3) or the Paddle Motor (M3).
3. Replace the Paddle HP Sensor (S3).
4. Replace the Paddle Motor (M3).
5. Replace the Finisher Controller PCB.
E577 8002 Title Paddle Motor (M3) error
Description The Paddle Motor (M3) was driven for 2 seconds, but the Paddle could not be detected by the Paddle HP Sensor (S3).
Remedy 1. Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3).
2. Check for open circuit of the Harness of the Paddle HP Sensor (S3) or the Paddle Motor (M3).
3. Replace the Paddle HP Sensor (S3).
4. Replace the Paddle Motor (M3).
5. Replace the Finisher Controller PCB.
E583 8001 Title Tray Auxiliary Guide Motor (M6) error
Description The Tray Auxiliary Guide Motor (M6) was driven for 30 mm, but the Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6).
Remedy 1. Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6).
2. Check for open circuit of the Harness of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6).
3. Replace the Tray Auxiliary Guide HP Sensor (S6).
4. Replace the Tray Auxiliary Guide Motor (M6).
5. Replace the Finisher Controller PCB.

E583 8002 Title Tray Auxiliary Guide Motor (M6) error
Description The Tray Auxiliary Guide Motor (M6) was driven for 1.8 seconds, but the Tray Auxiliary Guide could not be detected by the Tray Auxiliary Guide HP Sensor (S6).
Remedy 1. Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6).
2. Check for open circuit of the Harness of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6).
3. Replace the Tray Auxiliary Guide HP Sensor (S6).
4. Replace the Tray Auxiliary Guide Motor (M6).
5. Replace the Finisher Controller PCB.
E719 0000 Title Error in communication with the Copy Card Reader-F1 (serial communication)
Description Card Reader was not connected at department management setting.
Remedy 1. Check the connection with the Card Reader.
2. Remove the Card Reader, and execute the following: service mode > #CLEAR > ERR > E719.
E736 0000 Title Fax Board mismatch error
Description Combination of the Fax Board type and the country was mismatched.
Remedy This error occurred in the following cases.
– Fax Board for non-Chinese models was installed to a Chinese model.
– Fax Board for Chinese models was installed to a non-Chinese model.
– For Chinese models, replace the Fax Board with that for Chinese models.
– For non-Chinese models, replace the Fax Board with that for non- Chinese models.
E804 0000 Title Power Supply Cooling Fan (FM4) error
Description A lock signal was detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being stopped.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Power Supply Cooling Fan (FM4).
3. Replace the DC Controller PCB (PCB1).
E804 0001 Title Error in rotation of the Power Supply Cooling Fan (FM4)
Description A lock signal could not be detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Power Supply Cooling Fan (FM4).
3. Replace the DC Controller PCB (PCB1).
E805 0000 Title Heat Exhaust Fan (Rear) (FM6) error
Description A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J212) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Heat Exhaust Fan (Rear) (FM6).
3. Replace the DC Controller PCB (PCB1).
E805 0001 Title Error in rotation of the Heat Exhaust Fan (Rear) (FM6)
Description A lock signal could not be detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J212) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Heat Exhaust Fan (Rear) (FM6).
3. Replace the DC Controller PCB (PCB1).
E805 0002 Title Heat Exhaust Fan (Front) (FM5) error
Description A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J212) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Heat Exhaust Fan (Front) (FM5).
3. Replace the DC Controller PCB (PCB1).
E805 0003 Title Error in rotation of the Heat Exhaust Fan (Front) (FM5)
Description A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J212) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Heat Exhaust Fan (Front) (FM5).
3. Replace the DC Controller PCB (PCB1).
E820 0000 Title Developing Cooling Fan (Front) (FM7) error
Description A lock signal was detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Developing Cooling Fan (Front) (FM7).
3. Replace the DC Controller PCB (PCB1).

E820 0001 Title Error in rotation of the Developing Cooling Fan (Front) (FM7)
Description A lock signal could not be detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Developing Cooling Fan (Front) (FM7).
3. Replace the DC Controller PCB (PCB1).
E820 0002 Title Developing Cooling Fan (Rear) (FM8) error
Description A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped.
*The same status was detected again after executing an error retry..
Remedy 1. Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Developing Cooling Fan (Rear) (FM8).
3. Replace the DC Controller PCB (PCB1).
E820 0003 Title Error in rotation of the Developing Cooling Fan (Rear) (FM8)
Description A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Developing Cooling Fan (Rear) (FM8).
3. Replace the DC Controller PCB (PCB1).
E822 0000 Title Delivery Cooling Fan (Front) (FM3) error
Description A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Delivery Cooling Fan (Front) (FM3).
3. Replace the DC Controller PCB (PCB1).
E822 0001 Title Error in rotation of the Delivery Cooling Fan (Front) (FM3)
Description A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Delivery Cooling Fan (Front) (FM3).
3. Replace the DC Controller PCB (PCB1).
E822 0002 Title Delivery Cooling Fan (Center) (FM2) error
Description A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Delivery Cooling Fan (Center) (FM2).
3. Replace the DC Controller PCB (PCB1).
E822 0003 Title Error in rotation of the Delivery Cooling Fan (Center) (FM2)
Description A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Delivery Cooling Fan (Center) (FM2).
3. Replace the DC Controller PCB (PCB1).
E822 0004 Title Delivery Cooling Fan (Rear) (FM1) error
Description A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Delivery Cooling Fan (Rear) (FM1).
3. Replace the DC Controller PCB (PCB1).
E822 0005 Title Error in rotation of the Delivery Cooling Fan (Rear) (FM1)
Description A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven.
*The same status was detected again after executing an error retry.
Remedy 1. Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
2. Replace the Delivery Cooling Fan (Rear) (FM1).
3. Replace the DC Controller PCB (PCB1).

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