010-397 Fuser Error Message on the Xerox Phaser 6140 Printer

 

Diagnostic Aids for the 010-397 Fuser Error Message for the Xerox 6140 Phaser Printer

The 010-397 Fuser Error Message on these machines is a pretty generic error that can mean several different things. If you want a more precise message the press the down arrow, up arrow, and the OK button. If done correctly the machine will give you a better idea of how to troubleshoot the problem. Overheat errors, turn the machine off  and let it sit 15 to 20 minutes then try again. Low temp errors, turn the machine off then back on. Sometimes low heat errors can be easily fixed, however if it does it more than once then check the power source or replace the fusing assembly. Other errors follow the troubleshooting steps below.

Xerox Phaser 6140 010-397 Fuser Error Message


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as of March 28, 2024 11:58 pm
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Last updated on March 28, 2024 11:58 pm

Troubleshooting Tips for the 010-397 Fuser Error Message

1. Turn the machine off then back on.

2. Let the machine sit for 15 to 30 minutes unplugged then try again.

3. Check the thermostat for continuity. If the machine overheats the thermostat will open. On lots of Xerox machines the thermostat is supposed to open when it overheats and close when it cools back down. Often times it doesn’t close like it should. If the thermostat is open then remove it from the fusing assembly and give it a shot of extremely cold air. I typically take a can of air and hold it upside down and give it a blast. This should close the thermostat. Check the thermostat again for continuity. If the thermostat has continuity then put it back in the fusing assembly and try again.

4. Check the connectors from the LVPS to Fuser, MCU to Fuser, and LVPS to MCU.

5. Replace the Fuser

6. Replace the MCU or LVPS

7. If you have to replace the fusing unit then click on the link below for the replacement and life reset instructions.

Fuser Replacement and Life Reset – Xerox Phaser 6140 Color Printer

Click on the link below for additional information and buying options

out of stock
as of March 28, 2024 11:58 pm
Amazon.com
Last updated on March 28, 2024 11:58 pm
1 Comment
  1. ola amigo alguem pode me ajudar eu estou com uma xerox pheser 6180 dando erro de fusor aparece um codigo 010-397 cod; erro 0e alguem pode me ajudar

     

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