Error 50 – Change Drum Soon Message Brother DCP9040 and MFC9440

 

Error 50 – Change Drum Soon Message Brother DCP9040  and MFC9440

I really don’t ever see the error 50 for the change drum soon message but I guess it wouldn’t be in the manual if it never happens. So listed below is what the error refers to and how to reset the message when it is displayed on the control panel.

Probably the most common call I get or the most explained procedure I explain to customers while doing service calls is the reset procedure this error. For some reason most customers believe it’s like the toner cartridges and by just replacing it, it will remove the message. The message doesn’t reset automatically but the machine never ceases to work so the customer goes on with life and waits till the machine actually needs serviced before finding out how to perform this action.Brother 9040, 9440 photo

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These errors are recoverable by following the message indicated on the LCD or following the items indicated in User Check.

Message – Error 50 – Change Drum Soon
Action – Replace the drum unit

User Check
Replace the drum unit with a new one.
After replacing the drum unit, reset the counter using the control panel on the machine.
Reset Change Drum Soon Message Procedure

When the machine is at a ready state press the 3 and 9 buttons at the same time. The machine should then read Reset Menu. Scroll through the menu till you see drum on the display then press OK. The display will then read 1. Reset and 2. Exit. Press what you want the machine to do then the machine should go to a ready state and the change drum soon message should be gone if you pressed 1 for reset. Hopefully this has helped you walk through your equipment problems and has helped you figuire out how to resolve this issue.

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Last updated on February 10, 2024 7:45 pm

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