Xerox Phaser 3250 Paper Jam 0 Error Message Troubleshooting

 

Xerox Phaser 3250 Paper Jam 0 Error Message Troubleshooting

Jam Errors –  Paper Jam 0
Paper is not exiting from the paper tray. Jam 0 has occurred when paper feeds into the printer.
Applicable Error Message

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â–  Paper Jam 0
Initial Actions
â–  Try picking paper from a different tray.
â–  Check the paper path for obstructions or debris.
â–  Cycle printer power.
â–  If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â–  Main Controller Board, PL1.1.2
â–  Pick-Up Roller, PL6.1.26

Troubleshooting Procedure Table For the Jam 0 Error

Step Actions and Questions Yes No
Step 1
1. Check the Pick-Up Solenoid for damage.
2. Is the Pick-Up Solenoid damaged?
Yes- Replace the Pick-Up Solenoid
No- Go to step 2.
Step 2
1. Check the Paper Holder Pad on the paper tray.
2. Is the Paper Holder Pad loose due bad sealing of the side-pad?
Yes- Replace the Paper Holder Pad.
No- Go to step 3.
Step 3
1. Check the surface of the Pick-Up Roller for damage or debris. Wipe the Pick-Up Roller using a damp cloth.
2. Is the Pick-Up Roller damaged?
Yes- Replace the Pick-Up Roller
No- Go to step 4.
Step 4
1. Check the Feed Sensor for damage.
2. Is the Feed Sensor damaged?
Yes- Replace the Feed Sensor
No- Replace the Main Controller Board

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