Okidata Laser B6100 Error Code List with Troubleshooting Tips
Below you will find the Okidata Laser B6100 Error Code List along with information to help diagnose the error and advice on how to get the machine back up and running. These are just general service tips and not full break downs of all the troubleshooting steps. Look for future articles or check out the B6100 series category for more specific articles related to each error code.
U1:MOTOR FAIL
There is a problem with the Motor Assy Main.
1. The rotation speed of the Motor Assy Main is
less than specified rpm and the state of a printer
does not turn READY, after the Motor Assy
Main started rotating 1.3 seconds passed.
2. The fail is detected during the Fan on operation.
Motor Assy Main, Laser Scanner,
and Fuser Assy controls stop at end
of print cycle.
————-
Switch OFF Main Power.
Switch ON Main Power.
U2:ROS FAIL
There is a problem with the ROS Assy.
1. /BD signal intervals are longer than specified
value after ROS Motor start rotating.
2. After the interval of transmitting /BD signal
reaches the specified value, the interval is
longer than the specified value.
3. When the laser power does not reach the specified
value.
Motor Assy Main, Laser Scanner,
and Fuser Assy controls stop at end
of print cycle.
————-
Switch OFF Main Power.
Switch ON Main Power.
U4:FUSER FAIL
There is a problem with the Fuser Assy.
1. Fuser Assy temperature is does not reach the
temperature even after 110 seconds passed.
2. Fuser Assy temperature gets lower than [Set
Temp. 125 °C], in printing.
3. Fuser Assy temperature gets higher than [Set
Temp. 220 °C].
4. The thermistor disconnection is detected.
5. The heat lamp continuously turns on for 10 seconds
during the Standby Mode.
Motor Assy Main, Laser Scanner,
and Fuser Assy controls stop at end
of print cycle.
————-
Switch OFF Main Power.
Switch ON Main Power.
U5:Fan Assy FAIL
There is a problem with the Fan Assy.
1. The Fan Motor stops rotating after the printer
power is turned on.
Motor Assy Main, Laser Scanner,
and Fuser Assy controls stop at end
of print cycle.
————-
Switch OFF Main Power.
Switch ON Main Power.
U6:NVM FAIL
There is a problem with NVRAM.
1. An NVRAM read error occurred immediately
when you switched ON main power.
2. A write error occurred when you tried to write to
NVRAM.
3. The overflow of the Task Table.
E5 CLOSE TOP / REAR COVER
The Cover Assy Front and/or the Cover Rear are/
is open.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Close the open cover.
E5 FACE UP TRY OPEN
The Cover Assy Rear Face Up is open. Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Close the open cover.
E4-2:EXIT JAM
There is a paper jam for the standard cut paper at
the Sensor Exit.
1. The Sensor Photo:Exit does not turn OFF
within the specified time after the Sensor Photo:
Exit turning ON.
2. The Sensor Photo:Exit turns ON immediately
after the power is turned on or when the Cover
Assy Front is close.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Open the Cover Assy Front or Rear.
Remove the jammed paper.
Close the Cover Assy Front or Rear.
E4-3:EXIT JAM
There is a paper jam at the Sensor Exit.
The paper of Universal or Custom does not actuate
the Sensor Photo:Exit within the specified time
from the Sensor Photo Regi OFF timing.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Open the Cover Assy Front or Rear.
Remove the jammed paper.
Close the Cover Assy Front or Rear.
E3-1:REG JAM
There is a paper jam between the Sensor
Photo:Regi and the Sensor Exit in the Fuser Assy.
The paper does not actuate the Sensor Exit of the
Fuser Assy within the specified time after the Sensor
Photo:Regi activated.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Open the Cover Assy Front.
Remove the jammed paper.
Close the Cover Assy Front.
E3-2:REG JAM
There is a paper jam at the Regi position.
The Sensor Photo:Regi turns ON immediately
after the power is turned ON or when the Cover
Assy Front is close.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Open the Cover Assy Front.
Remove the jammed paper.
Close the Cover Assy Front.
E2-0:EARLY FEED JAM
There is a paper jam at the Sensor Photo:Regi.
The paper actuates the Sensor Photo:Regi too
early.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Open the Cover Assy Front.
Remove the jammed paper.
Close the Cover Assy Front.
E2-1:MISFEED JAM
There is a paper jam at the Sensor Photo:Regi.
The paper does not reach the Sensor Photo:Regi
within the specified time.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Open the Cover Assy Front.
Remove the jammed paper.
Close the Cover Assy Front.
C5:ADD PAPER TO TRAY1/2/3
Tray 1/2/3 is out of paper.
The Sensor Photo:No Pap1/2/3 on the PWBA
Feeder (PL3.1.36) is actuated.
The printer completes only the current
print cycle.
————-
ADD the paper to the Tray 1/2/3.
C5:ILLEGAL SIZE
The paper fed from the Tray 1/2/3 is different from
the NVM set size.
The printer completes only the current
print cycle.
————-
Replace the stacked paper and reload
the correct size paper.
C3:TRAY 1 OUT INSTALL TRAY
Tray 1 is not installed or installed not in the position.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Reinstall Tray 1 completely.
J5:LOW TONER NEED TO REPLACE PLEASE WAIT
The CRU is nearing end of life and needs to be
replaced soon.
Displays warning message.
————-
Replace the CRU.
J5:LOW TONER NEED TO REPLACE READY TO PRINT
The CRU is nearing end of life and needs to be
replaced soon.
Displays warning message.
————-
Replace the CRU.
J3 EP CARTRIDGE NOT IN POSITION
The CRU is not installed or installed not in the
position.
Motor Assy Main, Laser Scanner, and
Fuser Assy controls stop immediately.
————-
Reinstall the CRU, or install a new
CRU.
P1 FUSER PAUSE
The printer received a SET PAUSE command. The ROS Motor and the Fuser Assy
controls stop after printing is completed.
————-
Turn the Main Power OFF and ON.
PAPER SIZE ERROR
The size of the paper loaded in the cassette is different
than paper size that is stored in NVRAM.
In Duplex mode: The size of the paper loaded in
the cassette is not supported in Duplex Mode.
The printer completes the current print
cycle.
————-
Rewrite the NVRAM using ADJUSTMENT
MODE MENU.
FUSER UNIT NEED TO REPLACE PLEASE WAIT
The Fuser Assy is nearing end of life and better to
be replaced soon.
Displays warning message.
————-
Replace the Fuser Assy.
—
FUSER UNIT NEED TO REPLACE READY TO PRINT
The Fuser Assy is nearing end of life and better to
be replaced soon.
Displays warning message.
————-
Replace the Fuser Assy.
