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Repair of the Print Unable 23 Message – Brother 9440, 9450, 9840, 9040, 9045
Print Unable 23 Message – Brother 9440, 9450, 9840, 9040, 9045 Repair Tips
The print unable 23 message is a result of a malfunction with the cyan laser diode in the laser scanner assembly. Not a common issue but like everything else, just when you think it will never happen, it happens. In this article I’ll give you a few things you can try before replacing the laser scanner assembly.
Troubleshooting Tips for the Print Unable 23 Message
1. Turn the machine off then back on.
2. Reseat Laser Scanner Wire Harness Connectors.
3. Replace Laser Scanner Assembly.
4. Replace Engine Control Board.
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Remanufactured Brother 9440, 9450, 9840, 9040, 9045 Laser Scanner Unit
