Service Instructions – 50.x Fuser Error HP Laserjet P4014, P4015

 

What the HP Service Manual Has to Say about the 50.x Fuser Error in the HP Laserjet  P4014, P4015, P4510 Printer

I decided to add what the service manual has to say  about the 50.x  fuser error because I know people like myself, find most everything what people have to say on the internet interesting. But it can be hard to tell which one is accurate, you always run into the issue where  one person says to do one thing and then you see another person  recommending doing something totally different. So below is a little excerpt from the service manual that relates to the 50.x service error for all you purely wanting to know what HP has to say about the error specifically.

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HP laserjet P4015 50.x fuser error photo

Service Manual Instructions for the 50.x fuser Error

1. Power cycle the product to determine if the error is persistent.
2. Verify that the correct fuser model is installed in the product.
3. Verify that the correct voltage fuser is installed in the product.
4. Verify that the fusing assembly is firmly seated in the product chassis. Reseat the fusing the assembly, and listen for a “click” at the end of the assembly when you insert it into the product.
5. Verify that the connection to connector J82 on the DC controller PCA is firmly seated.
6. Inspect the fusing assembly connectors, at the front of the assembly, and the connectors on the high-voltage power supply PCA. Look for bent pins or debris. Clean or straighten the pins if necessary.
7. If the error persists, replace the fusing assembly.
8. If the error still persists, replace the high voltage power supply.

Alright that’s it. Not much to say and do about the service manual. Majority of the time even if you do turn the machine off and on again, the 50.x fuser error will most likely come back. Every once in a while when I first started working on these machines I would clear an error code and think I had it fixed. But in the end, I usually got a call back   in a short period of time for the same message. so any more if I see this error I check the error log to see if it happened before but I always recommend to my customers it’s time to replace the fusing assembly.


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Find well displayed printer parts diagrams at: http://www.printerworks.com/

1 Comment
  1. We just recently replaced the fuser in our printer. Now we are getting a 50.2 error message and it stopped printing completely. We don’t know what to do at this point.

     

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