Feb 122012

Replace Fuser Message and Reset – Brother MFC 8460, 8860, 8870, DCP 8060, 8065

I see a lot of people looking for the instruction on the replace fuser message and reset procedure for the Brother MFC 8460, 8860, 8870, DCP 8060, 8065. Unlike HP machines were you usually have to just pull a cover off and unclip the fuser. These machines take a little bit more time and effort to replace the parts. Hopefully, after reading through this article you will have a better understanding of why the fuser needs replaced at this time and how to go about replacing it and resetting the replace fuser message.

$133.64 USD
New From: $117.81 USD in Stock

The replace fuser message comes up when the machine has reached 100,000 copies or prints. The good thing is the machine doesn’t actually stop working but the message can get annoying like the change drum soon message when you go up to use the machine and your constantly confronted with the replace fuser message. Most people want the quick fix and just want to reset the replace fuser message. Unfortunately, that is not how to properly handle the message. Once the replace fuser message is displayed on the control panel the fusing assembly needs to be replaced. Every Brother machine I’ve serviced for this error the fusing unit was worn out or already having print quality issues as a result of the fusing unit rollers breaking down. So I strongly recommend not ignoring the message and ordering in a fuser unit for replacement.

Fuser Removal for the Brother MFC Replace Fuser Message and Reset – Brother MFC 8460, 8860, 8870, DCP 8060, 8065

Back Cover
1. Open Back Cover.
2. Remove the arm of the back cover from the pin.
3. Remove the back cover.

Outer Chute Assembly
1. Hold the knobs on the rear chute assembly and pull down this to your side.
2. Remove the arms of the rear chute assembly from the pins.
3. Remove the rear chute assembly.

Brother Fuser LU0214001K for the MFC-8060, 8065, 8460, 8660, and 8860

1. On the left side is 1 screw on the top left corner. Remove the screw and remove the black plastic cover. Should just pull out and right.

Brother 8460, 8860 Fuser Lefte Cover Removal photo
2. Remove the two heater terminals from the left side of the fuser while holding the fuser

Brother 8460, 8860 Fuser AC connector removal photo
3. Pull the right fuser unit harness cover (black plastic piece keeping the thermistor cables secure on the right side of the machine) left while pressing the hook and pull out the fuser unit harness cover towards the back.

Brother 8460, 8860 fuser right cover removal photo
4. Disconnect the connectors of the Thermistor assembly M and Thermistor assembly S from the Relay rear PCB assembly, and remove the harnesses of these thermistors.

Brother 8460, 8860 thermistor sensor removal photo
5. Remove the 1 screw and then remove the Fuser Unit

Brother 8460, 8860 Fuser Removal photo

Reassemble Instructions
Assembling Note: To prevent the deformation of the pressure roller, the fusing unit spare part is shipped with its pressure roller at low nip pressure. Before installing the fusing unit, turn back the levers to the normal position.
1. Put the fuser unit on a flat, horizontal surface. Pull up each of the black tabs on the right side and left side.
2. Make sure that the black lever is in the position.

Reset Procedure for the replace fuser message in the  Brother MFC 8460, 8860, 8870, DCP 8060, 8065

Here is the part that everybody wants to know. Like I said above in this article, the replace fuser message is displayed when the page count has reached 100,000 prints. Most people figuire out a way to clear the replace fuser message to be confronted with two more messages. Replace Laser Unit and Replace PF Kit. Again, Brother recommends replacing the laser unit and the cassette feed tires after 100,000 copies. I agree with the PF kit but disagree with the laser unit. Laser units tend to last well past 100,00 prints. Usually when the laser unit starts to wear it will get noisy. Kind a sounds like a motor or a fan going out or the machine will get louder when the machine starts to print. Anyway to reset the replace fuser message you will need to enter Maintenance Mode.

To enter maintenance mode press (Menu, *, 2, 8, 6, 4) and the Display will ready Maintenance. This usually takes a few times to get it right. The buttons have to be pressed in a certain amount of time for it to work. I typically tell customers to get a beat in their head and say the numbers over and over agian then enter them. The main thing I can say is as you press the buttons don’t pay attention to the screen. All the time people tell me a press the menu and the * key and the display says this and that. BLAH BLAH. I don’t care what the display says and neither should you. Just press the buttons and if you did it right it will read Maintenance. If not then get it back to a ready state and try again. Once in Maintenance Mode press 8,8. This takes you to the life reset and the display reads Part Replacement. Scroll to the part you want to replace and press OK or Start. Once done you can press 7,7 to print off a config report to show you more information about your machine. Once done press 9,9 to exit Maintenance Mode and reset the machine. Here again the main thing is to just enter those two simulations and nothing else. Certain parts in the maintenance mode can cause major problems if you mess around with the information so just get in their reset the counters and get out.

Conclusion about the Replace Fuser Message in the Brother MFC 8460, 8860, 8870, DCP 8060

I put the fuser replacement procedure in this article for two reasons. One to show you how to do it and the other to make it easier for techs and end users to make the right decision and replace the fusing assembly when the replace fuser message is displayed. Hopefully the instructions above and my advice has helped you work through the replace fuser message on the  Brother MFC 8460, 8860, 8870, DCP 8060, 8065 multifunction machines and has allowed you to reset the replace fuser message and get your machine working properly again.
Brother Fuser LU0214001K for the MFC-8060, 8065, 8460, 8660, and 8860

Brother Fuser LU0214001K for MFC-8060 8065 8460 8660 8860 HL-5240 5250

Price: $117.81

5.0 out of 5 stars (6 customer reviews)

7 used & new available from $117.81

Brother MFC8950DW Wireless Monochrome Printer with Scanner, Copier and Fax

Price: $489.98

3.9 out of 5 stars (124 customer reviews)

68 used & new available from

Brother Printer MFC8910DW Wireless Monochrome Printer with Scanner, Copier and Fax

Price: $359.99

3.8 out of 5 stars (156 customer reviews)

65 used & new available from $269.99

Brother Printer MFC8710DW Wireless Monochrome Printer with Scanner, Copier and Fax

Price: $299.99

4.1 out of 5 stars (307 customer reviews)

97 used & new available from $210.97

Brother MFC8510DN Monochrome Printer with Scanner, Copier and Fax

Price: $264.64

4.2 out of 5 stars (63 customer reviews)

66 used & new available from

Find well displayed printer parts diagrams at: http://www.printerworks.com/

Replace Fuser Message and Reset – Brother MFC 8460, 8860, 8870, DCP8060 was last modified: November 20th, 2014 by Kevin Gumpp

  20 Responses to “Replace Fuser Message and Reset – Brother MFC 8460, 8860, 8870, DCP8060”

  1. Is it possible to get all pictures in a higher resolution/bigger?
    Best regards!

  2. Thank you for this wonderful description.
    It matched by 100 %.
    But there is left one Question: How can I reset the counter of the laser? I couldn’t find this.

  3. Resetting the laser unit is the same as the fusing unit. You just need to scroll down to the laser unit part.

  4. Your instructions worked beautifully! Thank you for the detailed step by step. There is a message that is always blinking DRUM NEAR END. It has been showing this for about 4 years. Is there a way to clear that message too?

  5. Open the front door like your going to replace the cartridge or drum. Press the Clear / Back button. Display will read Replace Drum? 1. yes 2. No. Press 1 for yes.

  6. great technical piece- is there another dual sided machine to send manual faxes that you can recommend. It sounds like this isn’t worth the cost.

  7. Personally, I think it is worth fixing. I love these machines. I have a few that have well over 200,000 prints on them and still going strong. If you do want to replace it then if you look at the bottom of the article there is the MFC 8910 or 8950 both have Duplex print, scan, copy, fax. Instead of the paper having to feed through twice they are single pass Duplex ADF’s. It has a two scan units in it so it does this function a lot quicker than the model you have. you won’t find this feature on too many other small-midsize machines.

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  9. Your detailed instructions are a godsend! We needed this to help return a few of our printers back to service. Our original one from 2007 is still running strong. You’re right that these machines are really worth fixing.

  10. On MFC-8880DN you can enter Maintenance Mode so:
    – Turn Off the device
    – Hold the “Menu” – Key
    – Wait until the LCD-Blinks
    – Releas the “Menu”-Key

  11. On MFC-8880DN you can enter Maintenance Mode so:
    – Turn Off the device
    – Hold the “Menu” – Key
    – Wait until the LCD-Blinks
    – Releas the “Menu”-Key

  12. On MFC-8880DN you can enter Maintenance Mode so:
    – Turn Off the device
    – Hold the “Menu” – Key
    – Turn On the device
    – Wait until the LCD-Blinks
    – Release the “Menu”-Key

  13. You really make it seem so easy with your presentation but I
    find this topic to be really something that I think I would never
    understand. It seems too complex and very broad for me.
    I’m looking forward for your next post, I’ll try to get the
    hang of it!

  14. Howdy! I know this is somewhat off topic but I
    was wondering which blog platform are you using for this site?
    I’m getting sick and tired of WordPress because I’ve had problems with hackers and I’m looking at alternatives for another platform.
    I would be great if you could point me in the direction of a good platform.

  15. I’m a 54 year old admin assistant and I was able to change out my fuser just like your directions said to do and reset the machine. THANK YOU so much!!!!!! I’m so proud of myself. Yay me – thanks to you. :)

  16. Just swapped a fuser from a machine where something is wrong with the available memory (faxes and scans say out of memory prematurely) to one where the fuser was bad. Transplant complete and one machine back in service and one now just a parts machine. Great instructions!

  17. […] printer then needs to be told that the Fuser has been replaced, and I found out how to do this here. Enter the maintenance menu by pressing MENU * 2 8 6 4 with exactly the right timing (about 1 […]

  18. Do these instructions work with the MFC 8710DW as well?

  19. I wouldn’t think it would be exactly the same on the 8710dw, but since brother machines are pretty consistent in design, I would expect it to be quite similar.

  20. Actually I just replaced one yesterday in a 8710 and when the machine is at a ready state press the 3 and 9 buttons at the same time. It might take a few tries but if done right you will get a part life reset screen. Scroll down to the part you want to reset and select it. That is the new easy way to do it on newer models. According to the service manual the old way still works. That I haven’t tried recently on the newer models. I’ve just been doing it by pressing the 3 and 9 button.

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